on 10-09-2013 1:44 PM
We are in the process of upgrading from BI 4.0 SP06 to 4.1 SP01. Unfortunately, it is not going so well. I get the following error when I try to log into the CMC or BI Launchpad...
Account information not recognized: Could not reach CMS 'VUWI-BOBJ-1:6400'. The CMS on machine 'VUWI-BOBJ-1' was stopped due to a critical error. (FWM 20031)
When searching for details on the error ("FWM 20031") the Business Intelligence Suite Error Messages Explained document says...
The local CMS shut down due to a critical error. For more details, check the error_cms<port>.log file.
Anyone know in what directory I can find this file?
Thanks,
Noel
Hi Noel,
For ports related info assigned to CMS or other servers you can check event logs on windows server or in /var/logs on linux server.
Regards,
Ankit
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I am working on BO 4.1 SP2 Patch 3.
I am getting the below error:
Account information not recognized: Could not reach CMS . The CMS on machine was stopped due to a critical error. (FWM 20031)
When i check the error log (error_cms) it shows :
35101 | The root server reported an error Initialization Failure. |
Kindly help me to resolve this.
Thanks,
Ankit
We encountered a similar error on our BO server. We run on a linux environment with a Sybase database. On checking the logs from /var/log , our logsegment was full and thus unable to allocate space for object syslogs. So we dumped the DB and transactions, restarted the servers and it worked.
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Hi, i have the same error, and in the error_cms6400 file i found:
33007 failed to audit event. Reason: stream write operation failed.
what does that mean?
Thanks
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I am trying to install SAP Information Platform Services 4.1 on Windows Server 2008 R2 virtual machine and getting the below error.
I have different Corp username and have local admin previlages on ETL102T-V virtual machine. Do I still need to add the virtual machine user to the databases I wish to connect via CMS.
CMS is unstable and will shut down immediately.
Reason: SAP BusinessObjects BI platform CMS: Unable to connect to the CMS
system database "ETL_CMS". Reason: [Microsoft][ODBC SQL Server
Driver][SQL Server]Login failed for user 'CORP\ETL102T-V$'. (FWB 00087)
Thanks,
Amit
Hi Amit;
Just to give a heads-up, check whether the Db connectivity is working properly. If possible create a new DSN connection to the CMS Db and check if it helps.
If issue is occurring immediately after install. Look into the install log and check for any error or inconsistent objects to occur.
I would insist that you raise your issue in a separate thread as the scenarios and product are different.
We found the log file in [Install_Dir]\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\logging.
Thanks,
Noel
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