error: unable to connect to service WebiPlugin.WebiSession

[Former Member]

Once in a while, we will get errors like : unable to connect to service webiplugin.webisession from server <ip>:6400 via CMS:osca:iiop://<ip>:6400;SessionID=..... we are on windows 2008, BO4, FP 11. It looks as if whoever is listening on osca:iiop://<ip>:6400 is too busy. Which service is that? Is there any parameters which I could tune to eliminate the problem.

[denis_konovalov]

Normaly, on port 6400 CMS is listening, so if your CMS server is too busy, you might have following problems :

1. Improperly sized environment

2. Not enough system resources

3. Network bandwith issues

4. CMS connection to CMS DB is slow or CMS DB is not responding fast enough.

[sachin_sachdeva2]

Denis,

we have downloaded Visual intelligence 1.0.3 and while connection to universe we are getting below error  unable to connect to service webiplugin.webisession. we are on 4.0 sp02 patch18.

is it Visual intelligence 1.0.3 which got release early this month need SP04??

[Henry_Banks]

Hi Sachin,

I'd recommend you make use of the SP06 for Visual Intelligence which is available to download.

Regards,
H