where to find log for portal runtime error

[Former Member]

Hi guys,

I guess this will be an easy question ; )

I am getting following error on one of my portal applications

Portal runtime error.

An exception occurred while processing your request. Send the exception ID to your portal administrator.

Exception ID: 04:56_03/10/11_0022_5473252

Refer to the log file for details about this exception.

Question is where I can find a log for that runtime error.

I tried using SAP MC, but don't really know which log file to check there.

Any help appreciated.

Thanks !

[Former Member · Accepted solution]

Hi,

Two ways:

- Via the Netweaver administrator: http://<host>:<port>/nwa -> Monitoring -> logs and traces. Check for relevant timestamps.

- On the operating system level if you have access: ..\usr\sap\<SID>\JCxx\j2ee\server0\logs. Check the application logs and default traces.

Regards,

Srikishan

[Former Member]

Thanks guys for great advice !

[Former Member]

Hi, Artur

Root Cause Analysis for the 'Portal Runtime Error' in Portal Applications.

Overview

This article explains how to analyze the root cause for the 'Portal Runtime Error' in portal applications. It provides a step-by-step guide to locate the line of code that has caused the error

http://www.sdn.sap.com/irj/scn/index?rid=/library/uuid/c00249bc-190f-2d10-0a82-c46cf099442f&override...

Best Regards,

Aleh