SAP TechEd
EPI202 Business Activity Monitoring - Globalizing Local Business Events, Event to Resolution
In the session we will provide a technical step-by-step guide for implementing Business Activity Monitoring. We will discuss triggering SAP events, consuming SAP events and non-SAP events, turning these events into milestones, using the milestones to monitor process efficiency, and getting the right context to the right person when a human-based resolution is required. You will leave this session knowing which SAP NetWeaver capabilities are used in business activity monitoring, and how those capabilities work together.
Duration: 00:53:24