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Swisscom - HR Shared Services & Talent Management

Swisscom has around 17,000 employees. The group's largest individual company is Swisscom Switzerland, with landline, mobile and business customer activities. Before the Shared Service Organization was founded, Swisscom had various group companies, each with its own HR department. Then the administrative processes for HR were integrated into the Shared Service Organization, and the HR Department now is responsible for the administrative process end-to-end. Swisscom has transformed the Shared Service Organization with two solutions from SAP: The SAP Net Weaver Portal and Self Services for employees and managers.

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