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SAP Customer Relationship Management

SAP CRM Update and Road Map at CRM CVN Meeting (June 2009)

Ashish Kothari, VP CRM Solution Management, at the June 2009 CRM CVN meeting. Mr. Kothari presents CRM Update and Roadmap. He discusses in depth where SAP is making CRM investments and some of the transformational trends they are seeing in CRM.

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Duration: 23:27:15

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