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BW Content and Extractors

BI Content in SAP CRM

For the topics listed below two different streams are available: To see high level architecture, features, use cases and the like choose the "Business View" .

The "Consulting View" provides more technical details and gives a focussed help for consultants and customers for implementation.


CRM Interactive Reporting and delivered (local) BI Content


Getting Started with CRM Interactive Reporting

To configure the basis settings for the Interactive Reporting please checkout  the Configuration Guide.  A full description of the access to the Configuration Guide via Solution Manager is published in note 1146395.

Further Information on CRM Interactive Reporting

FAQs OLTP Reporting                    (Consultants View)

Run Time Architecture                    (Consultants View)

Check out the the SAP CRM Interactive Reporting Architecture and Dataflow.

Business User Documentation                    (SAP CRM 2007)

Please go via helpportal . Path: Generic Functions ->Reports.
Or access directly.

Consultants Documentation                    (SAP CRM 2007)

Please go via helpportal . Path: Components and Functions -> Basic Functions-> Reporting-> CRM Interactive Reports.
Or access directly.


BI Planning in the CRM UI


Online Documentation

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