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Value Management Dashboard / iCI Dashboard - iCI Configuration App User Manual II

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1- 2 Part I Value Management Dashboard / iCI Dashboard - iCI Configuration App User Manual I

3 Configuration

3.1 Maintain KPIs

3.1.1 Create a Scorecard

3.1.2 Create a KPI Group

3.1.3 Add an existing KPI

3.1.4 Create a KPI

3.1.5 MAI

3.1.6 Remove a KPI

3.1.7 Set KPI and KPI Group Properties

3.2 Maintain Input Measures

3.2.1 Create a Chart

3.2.2 Create a Series

3.3 Edit an Element

3.4 Delete an Element

3 Configuration

Now you are familiar with the navigation of the iCI Config App, so you can start maintaining.

3.1 Maintain KPIs

You have to go into roadmap step 1 “Define Dashboard” to maintain the KPIs.

3.1.1 Create a Scorecard

To create a scorecard select the root node “iCI Dashboard” in the KPI tree table and press the “Add ScoreCard” selection panel button. Instead of the iCI Dashboard preview, following panel will appear (shown in Figure 15).

Figure 15 add new scorecard

Type in a name and press “Add”. Then the scorecard will be saved and the KPI tree table will refresh by itself. The new scorecard should be visible now.

3.1.2 Create a KPI Group

Creating a KPI group is almost the same as creating a scorecard. Select the scorecard in the KPI tree table where the new group should be added to. Pressing the selection panel button “Add KPI Group” will open a panel (shown in Figure 16).

Figure 16 add new KPI group

Enter a name and select a weight. The weight factor defines the order in which the KPI groups appear in the iCI Dashboard. The higher the weight factor is set, the more the KPI group is at the top of the list in iCI Dashboard. Press “Add” to save the new KPI group. It will appear in the KPI tree table if you expand the scorecard you selected before.

3.1.3 Add an existing KPI

Select a KPI group and press the selection panel button “Add KPI”. A new panel appears instead of the Dashboard preview (shown in Figure 17).

Figure 17 add existing KPI

The table above holds every KPI that already exists, whether it is assigned to a group or not. That means on the one hand you are able to assign unassigned KPIs to a group. On the other hand you can assign a KPI to multiple groups.

To help you searching for an existing KPI use the search bar at the upper right corner of the table. It will make proposals while typing a KPI name. Afterwards the table will be filtered by the entered term.

If you want to add an existing KPI, select an entry from the table and press “Add”. The KPI should now be visible in the selected KPI group of the KPI tree table.

3.1.4 Create a KPI

If you want to create a new KPI instead of choosing an existing from the table, click on “Create new KPI” (shown in Figure 17). The table is then replaced by the following panel (shown in Figure 18).

Figure 18 add new KPI

Enter a name for the KPI. You can enter a Unit as well. Then choose a Calculation Mode (text field named “Mode”) by pressing the arrow (). You can choose between SUM (sum) or AVG (average). Also it is possible to set property values. How to do that is explained in section 3.1.7. At the end you click on “Add” to save the KPI. The KPI should now be visible in the selected KPI group of the KPI tree table.

3.1.5 MAI

It is possible to activate a KPI from a large pool of MAI (Monitoring and Alerting Infrastructure) KPI’s. To do so, select a KPI group and press “Add KPI”. Then click on “Prepare KPI”. The Dashboard preview will be replaced by following table (shown in Figure 19).

Figure 19 add new KPI

The root node “MAI Scenarios” at the top of the table holds different scenarios which can be expanded. A scenario contains MAI KPIs that have a name, a text as a description and a status. A status of a KPI can be “Inactive”, “Active” or “Prepared”. To add a MAI KPI to the selected KPI group you have to activate it.

The activation will take some time because the extractor of the MAI KPI needs to collect all relevant data from the system first. While the extractor is running the MAI status will be set to “Prepared”. Once the extractor is done, the MAI status is set to “Active” and the MAI KPI should be added to the chosen KPI group in the KPI tree table.

3.1.6 Remove a KPI

To remove a KPI means it will be removed from its KPI group but it won’t be deleted. The KPI gets unassigned so it is stored in the “unassigned” scorecard and KPI group directly below the root node “iCI Dashboard”.

3.1.7 Set KPI and KPI Group Properties

If the user has got write permissions for KPI Properties (Thresholds), he can edit these properties while creating a KPI or KPI group. If a KPI or KPI group already exists, it is possible to edit the properties subsequently by selecting a KPI or KPI group and pressing the selection panel button “Properties”.

In the Properties you see following tabs.

Figure 20 KPI properties tabs

If the user has no read permissions for KPI properties, these tabs will be disabled. Besides the KPI group properties only show the weight tab. Below the content of a tab you find a “Save” button to save all changes which were made while the properties window was open.

The content of tab “Status” is illustrated in Figure 21.

Figure 21 status tab

Here you can define the status thresholds for “KPI Value Histories & Monthly Improvement Histories” as well as for “Achievement History & Plan/Actual Deviation”. The deviation to set points can be changed by dragging the range slider to the left or to the right. For a precise adjustment select a slider and press the right arrow key or left arrow key on your keyboard. Pressing the “Default” Button will set the range sliders to their initial position. The colored symbols on the left hand side show which set point relates to which symbol in the iCI Dashboard Application.

Figure 22 trend tab

Above you can see the “Trend” tab content (shown in Figure 22). A KPI has a trend value which is represented by an arrow in the iCI Dashboard. To adjust the Thresholds of these trend arrows the iCI Config App offers two sliders in the trend tab. Move them to change the thresholds or press “Default” to set them back to their default values. It is mentionable that the trend value (0%) of the yellow arrow is unchangeable.

The weight tab is available in KPI group properties and KPI properties (shown in Figure 23). It is responsible for the list ranking of KPI groups and KPI’s in the iCI Dashboard summary view “Business Value”. The higher the weight factor is set, the more an element ascends in the list.

Figure 23 weight tab

To set the baseline of a KPI you have to switch into the “Baseline” tab. The baseline value and the baseline date can be set here (shown in Figure 24). Pressing “Default” sets the baseline to 0.000 and the date will be cleared. To set a new baseline value, type in a number (it can be a floating point number). Also a baseline date should be selected by clicking on the calendar symbol that will open a date picker for you. Now you can choose a date representing the starting point of your baseline value.

Figure 24 baseline tab

The “URL” tab provides the following settings (shown in Figure 25).

Figure 25 URL tab

In the details view of the iCI Dashboard you can find a question mark icon () right next to the name of the KPI. This icon contains a URL which is opened in a new browser tab by clicking on it to provide some more information to the specific KPI. If you hover over the icon it will show a tooltip holding a description of the URL. This URL and its description can be maintained in the “URL” tab of the iCI Config App.

You can choose whether you take an initial URL or a URL defined by yourself. If you tick the checkbox the iCI Dashboard will show your own URL. Only some KPIs which were predefined have an initial URL. Therefore in most cases it is recommended to create an own URL.

3.2 Maintain Input Measures

You have to go into roadmap step 2 “Define Input Measures” to maintain the Input Measures.

3.2.1 Create a Chart

After selecting a KPI from the KPI dropdown box and switching into Edit-Mode you need to select the root node “Charts” in the chart tree table. An “Add Chart” button will appear in the selection panel. Press this button to open following panel in place of the Dashboard preview (shown in Figure 26).

Figure 26 add new chart

Enter an appropriate name which is going to be the chart title and press “Add” to save. The chart should appear now as a new entry in the tree table.

3.2.2 Create a Series

A new series (labeled graph) can be added to a chart if a chart from the tree table is selected and the “Add Series” button in the selection panel is pressed. The panel below (shown in Figure 27) shows up.

Figure 27 add new series (existing Input Measure ID)

At first enter a name for the series. The next step will be adding an Input Measure ID. This is an identifier for the values the series uses to plot a graph in the iCI Dashboard. There are two possible ways to allocate an Input Measure ID to a series.

You can select an existing ID from the Input Measure ID table. This table shows IDs relating to the KPI which is selected in the dropdown box. You can filter the results by using the search bar in the upper right corner. After an ID is selected you can save the series by pressing “Add”.

The other way to allocate an ID is to create a new Input Measure ID. This is done by pressing on “Create new ID”. The panel changes (shown in Figure 28).

Figure 28 add new series (new Input Measure ID)

Now you can enter the series name and an own Input Measure ID. In Figure 28 this is exemplified by entering the text “test series” for both text fields. Then the “Add” button is pressed. Afterwards a window pops up (shown in Figure 29).

Figure 29 validate Input Measure ID

The entered value for the ID has been transformed to a valid ID. This is done by appending the term “KPI” with the KPI ID (here “3”) the series refers to (KPI ID of KPI from the drop down box). Then it is appended with the entered ID value (here “test series”). All alphabetic characters are changed to upper case. Spaces are replaced by underscores. Characters which are not alpha numeric characters will be removed.

To create the series you have to press the “Accept” button to confirm the ID generated by the iCI Config App. The new series is now visible in the chart tree table.

3.3 Edit an Element

At first you have to switch to Edit-Mode, no matter in which view you are or which element you want to edit. Select an entry from the tree table and the selection panel shows you which attributes of this selected element are editable. Edit the attributes and press the selection panel button “Save”.

3.4 Delete an Element

At first you have to switch to Edit-Mode again. Select an entry from the tree table you want to delete. Then press “Delete” in the selection panel. The element will be irrevocably deleted.

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