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A Feedback Box or Suggestion Box Application Using Web Dynpro and the Knowledge Management APIs

This article describes a way one can go about creating an application which can serve as a Suggestion Box or a Feedback Application. Discussions are already an out-of-the-box feature in Portal, but they are similar to Forums where the messages and user data are visible to all. There are requirements at times when the end user may need to send across some information such as suggestions and the collected information be visible either only to an Administrator or to all. This application uses Web Dynpro for Java to create a neat user interface and the Knowledge Management (KM) APIs to create the file in KM and append the suggestions as entered by a user.

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