Anybody Out There? Know for Sure with the New Portal Activity Report
Your Enterprise Portal is up and running, with hundreds of internal and external users. All in all, the implementation went smoothly. Your portal administrator has been able to keep the portal humming with the help of the central logging system of the J2EE Engine and the portal’s activity tracing capabilities. And your users can now accomplish their tasks more quickly and effectively. Or can they? How do you know? Why do you need to know? The scenarios, based on real-life customer examples, put forth in this article will help you understand how and why to measure portal user adoption.