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SAP BusinessObjects - Web Intelligence (WebI)

How to avoid/solve 20% of your Webi Incidents ! - Rights and Authentication - Different Authentication Types


To exclude user authentication corruption, test and compare the product behavior with different authentication type.

This easy troubleshooting test is recommended every time, when you are experiencing log-on errors, functional errors or miss-behavior in the BI Launch pad or the Webi Rich Client.

The authentication type may be Enterprise, LDAP, Windows AD, SAP, Oracle EBS, Siebel, JD Edwards EnterpriseOne, PeopleSoft Enterprise depending upon which type(s) you have enabled and set up in the Authentication management area of the Central Management Console (CMC).

For users the authentication type can be selected in the log-on window.

Note: In BI Launch pad, by default, you are not prompted to choose an authentication type. However, some Enterprise systems may require it.

When should you do this check?

E.g. You are getting a login error with Windows AD authentication.

    • Test with different authentication type: Enterprise

1.     Log on with a different authentication type in to BI Launch pad or Webi Rich Client.

2.     Test the same steps with your BI user profile.


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