PDF Copies of Application Help
Along with the release of SP9 (Note 2181114 / hotfixes / discussion), to address the requests from some of you, the documentation team has created a new documentation segment in SMP. Namely: the PDF Copies of the Application Help.
The PDF files are created directly from the content of the on-line appication help (SP09 version) at http://help.sap.com/contact-center so they provide identical information, just in a different form. Currently, the pdf copies are available in English only.
As always, if you have any feedback regarding the application help content, you can use the feedback forms in the help.sap.com pages or add comments here.