Form template selection rule not working as expected
Here is the scenario:
You have maintained a rule in Form Template Selection, but this is not working as expected. The system it not picking the form template you want.
Usually this happens because you have put a generic rule in the top of the list and for this reason it is still picking this "generic" form.
How the system works:
The system processes the rules in order of their appearance in the list starting at the top. The more specific rules should be placed in the top of
list. The more generic rules should be placed in the bottom. In other words, as more parameter the rule has, higher you should put in the list.
As less parameters the rule has, lower you should put in the list.
See the example below