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Top 10 viewed SAP KBAs for February 2015

Purpose

The purpose of this document is to provide a list of the top ten most viewed SAP Knowledge Base Articles for Customer Relationship Management in the month of February 2015.

Overview

Below are the top 10 most viewed SAP KBAs for CRM.
KBA NumberKBA Title
Usage of IE11 for CRM Interaction Center
Critical Rendering Issues when launching Transaction Launcher
How to analyse problems related to session loss or logoff in CRM WebUI
1846041
How to analyze why an ERMS inbound E-Mail is not found in the agent inbox
1954574
Problems with CRM IC Functionalities related to Communication Session (alerts, greyed out ready/not ready buttons, agent dashboard) in complex system landscapes
1906933The ASSERT condition was violated
1866138
VM_STACK_TRACE dumps in CRM
2005188Short dump CX_SY_SEND_DYNPRO_NO_RECEIVER with Error DYNPRO_SEND_IN_BACKGROUND
1866327CRM IC: How to identify the source of sessions when working with CRM IC business roles and steps for resolving in case of errors
1638843Performance problems running BDLS
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