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Troubleshooting documents for Software Provisioning Manager

** This document will be constantly updated with new documents **

Using Software Provisioning Manager tool (appreviated SWPM in this document), you can perform several tasks, like SAP Installation, System Copy and Migration, System Rename and Dual Stack split.

For each option, you can find a guide, which can help you during the process. For latest information about the tool, guides and known issues you can check SAP note:

1680045 - Release Note for Software Provisioning Manager 1.0

However, when the SWPM stops during the execution, you need to know how to troubleshoot the issue. In order to help you to do this, below you can see a compilation of documents, SAP notes and SAP KBAs for your reference.


How to start an analysis when SWPM fails

You are currently running the Software Provisioning Manager tool, it fails with an issue and you need to know how to start the analysis.

For known issues with the current version of SWPM, please check the following SAP notes:

1680045 - Release Note for Software Provisioning Manager 1.0

1548438 - SAPinst Framework 720-2 Central Note

There are some basic steps you can always check when you face an issue during the SWPM execution. For your reference, you can check SAP KBA below:

2142461 - How to start analyzing issues during the execution of Software Provisioning Manager (SWPM)

1. Installation

For known issues with the current version of the Installation procedures, check SAP note 1680045.

General information also can be found on the Installation SCN Page.

There is already a collection of Frequently Asked Questions regarding Installations that can be found SCN page:

FAQ - System Installation

Issues during execution of Wizard-based Configuration Tasks

If you face an issue during the execution of Configuration Wizard of SAP NetWeaver, make sure all patches are properly installed on your system.

Also, the document below can be checked prior running the Configuration Wizard, in order to avoid any known issue.

1749574 - Checking for the latest Configuration Wizard patch


What I need to know about Split off ASCS from Primary Application Server (PAS)

You are planning to split off the ASCS from PAS on your system.

2073500 - FAQ: Splitting off ASCS from PAS

2. System Copy / Migration issues

For known issues with the current version of System Copy procedure, check SAP note 1680045.

General information can also be found on the System Copy SCN Page.


There is already a collection of Frequently Asked Questions regarding System Copies, that can be found in SAP note 547314 and on SCN Page:

FAQ - System Copy and Migration.


For more detailed information on System Copy towards SAP HANA, you can also check SCN Page:

Classical Migration to SAP HANA


How to analyze 'Migration Monitor' issues

When you execute the Software Provisioning Manager to execute an export or import, the tool executed the Migration Monitor in order to internally runs R3* tool to perform the export/import activities. However, when the SWPM fails and returns a generic error "Program 'Migration Monitor' exits with error code 103". In order to troubleshoot this issue, you can read the detailed document below:

2146357 - How to start analyzing ‘Migration Monitor’ issues during execution of Software Provisioning Manager tool (SWPM)

How to analyze import issues on SAPVIEW package

When the import stops with error on SAPVIEW package, there are several necessary checks that must be done. The document below describes how to analyze issues like this:

2147935 - How to analyze import issues on SAPVIEW package

Invalid migration key during Heterogeneous System Copy

During an Heterogeneous System Copy (OS/DB Migration), the Software Provisioning Manager fails due to an invalid migration key.

This issue can happens due to several issues. The document below shows how to analyze each one of them:

1899381 - How to check migration key issues during a System Copy

Performance issues

You are going to perform a system copy / migration and you want to know what actions you can take to reduce the overall time.

1875778 - Performance Optimization for System Copy Procedures

Number of rows in tables are different in a system copy

After a system copy, you identified the number of rows from a specific table on target system is different from the amount of rows of the same table on source system.

1900454 - How to check the amount of exported and imported rows after a system copy

3. System Rename

For known issues with the current version of the System Rename procedure, check SAP note 1619720.

General information can also be found on the System Rename SCN Page.

Domain Migration for SAP systems on Windows

You are planning to do a domain migration for your system. It can be done using System Rename functionality.

1233320 - Domain migration for SAP systems


4. Dual-Stack Split

For known issues with the current version of Dual-Stack Split procedure, check SAP note 1797362.

General information can also be found on the Dual-Stack Split SCN Page.

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