SAP Contact Center, cloud edition
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Top 10 viewed SAP Contact Center KBAs for June 2014
Purpose
The purpose of this document is to provide a list of the top ten most viewed SAP Knowledge Base Articles for SAP Contact Center in the month of June 2014.
Overview
Below are the top 10 most viewed SAP KBAs for SAP Contact Center.
| KBA Number | KBA Title |
|---|---|
| Online Reports - The restrictions imposed by the CONSTRAINED flag in the STRTOSET function were violated | |
7.4.0 Errors in Online Reporting VOLUME 1-6 (hourly, daily, etc) - Query execution failed for dataset "WDU_2005_OLAP" | |
| 1965464 | Outbound call does not work because Gateway requires address in domain format |
| 2030480 | SAP CC - Agents cannot login to CDT - CHANNEL REJECTED "Opening connection" |
| 1970501 | 7.0 / CRM - No CALL_DATA events being sent to CEM by CD (Call Dispatcher) |
Queue Busy prompt not available for queue schedule | |
| 2022509 | SCC - ERR> Failed to update database - Conversion failed when converting date and/or time from |
SCC- Reporting Data Transformation Process job fails when the SQL instance is not on the same physical host machine | |
WRN> CosAuthentication: No Server available for Authentication | |
| 2033741 | SAP Contact Center and CRM are not synchronized with Ready Not Ready - Error logs showing HTTP status 407: Proxy Authentication Required |
Please note, in order to view the contents of the SAP KBAs, you will need to be logged into Service Marketplace.
Related Content
| May | June | July |
|---|---|---|
| Top 10 viewed KBAs for June 2014 | Top 10 viewed SAP Contact Center KBAs for July 2014 |
