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SAP Cloud for Customer add-ins

ECC integration with C4C via Mashup

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With the update of the SAP Best Practices for SAP Cloud for Customer integration on SMP, we also provide you with a new how-to-guide that shows you how to implement a mashup to show ECC screen in SAP Cloud for Customer.

The scenario we describe enables the creation of a follow-up sales order with reference to a service ticket out of Cloud for Service (see picture below).

You can find the how-to-guide on SMP where you can download it as part of the overall best-practice package: http://service.sap.com/rds-cfc-erp

For a more complete business process, we encourage you to also take a look at another how-to-guide (How to configure an example Partner Develepment Infrastructure (PDI) Solution for SAP Cloud for Customer: http://scn.sap.com/docs/DOC-60692 ), which describes how to use the PDI to enable searching for recent orders in ECC right out of your C4C interface.