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How to fix URL Prefix error in supportdesk tool

Purpose:

To solve the RED signal in supportdesk tool regarding "URLs Prefixes Customized on Both J2EE and ABAP Side".

Overview:

You run the supportdesk tool as per note 937697. You notice that there is a RED signal mentioning for example:

RED  The URL for ABAP customizing table RSPOR_T_PORTAL:  https://xx.xxx.com:50000 is not compatible with the URL for which you call the WebAS Java (URL in browser):  http://xx:40000

Steps to replicate:

  • Run supportdesk tool as per note 937697.
  • You see above RED signal

Now to correct the RED signal you need to follow below steps:

Please check the field "Web AS Host Name" in your EP (http://server:port/irj/portal)

System Administration -> System Configuration -> System Landscape -> SAP_BW (open object) ->  Property Category: "Web Application Server (Web AS)".

Please maintain correct Web AS URL prefix.

URL should be https://xx.xxx.com:50000

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