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Is Your Organization Still Focused Only on Labor Costs: Optimize Financial Shared Services Through Supplier Aggregation

Although deploying cheaper labor for back-office tasks helped reduce the cost of specific processes like data entry and bookkeeping, it didn't take long for businesses to realize that sending such tasks elsewhere only addressed the cost aspect of service provisioning. As a result, a paradigm shift has begun to take place; companies have moved from looking only at labor costs to addressing business process automation. This article was published in the Oct/Nov/Dec issue of SAP Insider and appears here with permission of the publisher, WIS,

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