SAP CRM 7.0 EhP1 - Rule Modeler Enhancements Part I: Show Policy Relationships

Many times customers have implemented solutions where rule policies invoke other rule policies, resulting in a nested policy structure. This can lead to administrative issues in locating policies either called by or calling other policies. New functionality in the Rule Modeler Interaction Center Manager role helps to alleviate this issue by providing a graphical overview of nested policies.

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Duration: 00:03:10