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Software Logistics

SAP CRM 7.0 EhP1 - C Alert for Incomplete Emails

In SAP enhancement package 1 for CRM 7.0, when the account is confirmed, the agent can receive an alert indicating the number of incomplete emails from that customer. By clicking the link, the agent can view the emails with open and in process status from that customer.

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Duration: 00:02:20

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