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SAP Customer Relationship Management

Middleware Replication-ISU Installation Facts into CRM Service Contract

This document is created to share the SAP CRM-ISU project experience. As per the standard SAP ISU-CRM data model the installation facts are only maintained in the SAP ISU system and this data not gets replicated to SAP CRM system. This document explains the development which is required to take care of this simple requirement of replicating ISU Installation Facts data into the CRM Service Contract Custom field and can be used as a reference for developing any future similar requirements.

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