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SAP Customer Relationship Management

Opportunities Amid Uncertainty for CRM Customers

To take the pulse of the SAP market, SAPinsider recently asked two critical questions of five leading CRM executives at SAP, representing the company's sales, marketing, Web channel management, customer service, and contact center solution areas. Their answers provide important, actionable insights for SAP customers who are wondering how to pick up the recessionary pieces and march forward with a solid, high-impact, customer-facing strategy.

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