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CRM Marketing

CEI Installation Process - Summary


With this document we'd like to provide an brief overview on the installation process for the new SAP Customer Engagement Intelligence solution powered by SAP HANA. The official and complete installation guide can be accessed here.

From early customer feedback we feel it makes sense to provide a condensed overview of the process and at the same time point out, that following the guide is more than highly recommended as short cuts or not using mentioned tools will cause erroneous installations.

We hope with this documentation we can help saving time for troubleshooting installations that went wrong!