SAP S/4HANA
Proof of Concept on Changing Labels in ICWeb
This is a Proof of Concept done on Interaction Center Web (ICWeb). It explains the configuration steps required to change or replace labels in ICWeb Client. The objective behind this document is to consolidate all the pieces of information which are scattered and pull them into a single consolidated document that can then be a starting point for System Analysts who want to work in this space.