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HCM (Human Capital Management)

Successfactors Configuration

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This is an archive of a thread that was retired.

Successfactors configuration

Hi all,

I would like to know if successfactors administration is the same as configuration.

Please suggest and comment.

Regards,

Bharat

  • Re: Successfactors configuration
    @Luke MarsonHi Bharat, No it is not. Although parts of a SuccessFactors instance can be configured via OneAdmin (the administration part), the configuration is done via Provisioning. Only consultants and individuals who have completed Mastery training have access to Provisioning and they must apply to SuccessFactors to have their customer's instance linked to their Provisioning account. Best regards, Luke
    • Re: Successfactors configuration
      Former MemberHi Luke, Apart from Success Academy's BizX Administrator courses, would any of the Mastery courses available to clients? Or do you have to be a member of the SF partner program to be eligible? Thanks and best regards! Vera
    • Re: Successfactors configuration
      Former MemberHi Luke, What is process to do provisioning. We are planning to do through our company. Could you guide me. Regards, Jayabarath. K
      • Re: Successfactors configuration
        @Luke MarsonHi Jayabarath, I'm not sure I fully understand your question. For an individual to obtain access they must complete the Intro to Mastery course and then a Mastery course. Then they can apply for Provisioning. Once they have Provisioning access then they must apply to link an instance to it, which can be their test instance and/or a customer instance. Once they have the instance linked then they can configure that instance. Best regards, Luke
        • Re: Successfactors configuration
          Former MemberHi Luke, I am from India and trying get SF mastery training. Could you please tell the process how to contact SF for this. I tried on their website but was unable to find. Do i have to call the directly?? RegardsSyed
          • Re: Successfactors configuration
            @Luke MarsonHi Syed, You need to contact your SuccessFactors alliances partner contact (assuming that you are a SuccessFactors partner). Only employees of SuccessFactors partner organizations can get training. Best regards, Luke
            • Re: Successfactors configuration
              Former MemberLuke,Thank you for the information. is this Training Onsite or virtual ? also i understood 1 week is mandatory for all and the remaining 3 weeks we need to select the module we are interested (like: employee central or Performance mgmt) ? Thanks,Lisa
              • Re: Successfactors configuration
                @Luke MarsonHi Lisa, Training is virtual. It involves check-in meetings (via WebEx), presentations to review, exercises, using SAP Jam, and recording a video of your configurations to demonstrate your understanding. Best regards, Luke
                • Re: Successfactors configuration
                  Former MemberLuke,Thank you. Any idea on cost/charges for the training ? Lisa
                • Re: Successfactors configuration
                  Former MemberLuke,If i get contract position with one company as "employee central consultant" i need to take training to get access to SF provisioning for that client instance ? and if this contract ends in x months and if i join in another job i need to take this training again to get access to this client instance ? Plrase advice. Thanks,Lisa
                  • Re: Successfactors configuration
                    @Luke MarsonHi Lisa, Yes, you need to take Intro to Mastery training (1 week) to get access to a Provisioning account. You then have this Provisioning account permanently. The Employee Central Mastery is a 3-week training course and is very thorough. I don't think it would be possible or even wise to begin an implementation without having completed this course. Please bear in mind that your customer will not be able to put you on a training course since they will not be a partner. Best regards, Luke
                    • Re: Successfactors configuration
                      Former Memberso what you are saying is that if you work for a customer that is implementing sfsf, then you will always need sfsf or a partner to do your work for you. I can change my own oil but now I will need to ask the repair shop to change my oil and CHARGE me for that service. pathetic if you ask me.
                      • Re: Successfactors configuration
                        @Luke MarsonNo, that's not what I'm saying. As part of the the implementation the partner should train the customer to manage the system. SuccessFactors also offer training to customers to administer their system, but they only offer implementation training to partners. If a customer wants to implement themselves then they need to find someone who has the right level of training. Would you let someone change the oil in your car that has never touched a car before? One of the key benefits of using Employee Central, for example, is that an organization can - without a consultant or technical team - perform activities such as:
                        • Manage Permissions
                        • Maintain Workflows
                        • Create or maintain Rules
                        • Create new objects
                        It means that customers of Employee Central can do things that customers of SAP HCM can't do without hiring a number of consultants.
                        • Re: Successfactors configuration
                          Former MemberLuke,Thanks a lot. now i understtod that by taking """"Intro to Mastery training (1 week)""" we will get access to SF PROVISINING and in turn it will be linked to Customer SF instance where you can use this access to impliment/configure the EC for that customer only and when you change the job the same SF Provisining can be linked to new customer SF instance. Employee Central Mastery (3 week) is to become expert in EC implimentation so that we can advice client better but this is not mandatory to get access to SF Provisioning. correct me if i understood wrong. Also what is the case if the SF partners are different.example:Accenture for 1st customer and Capgemini for 2nd customer. Thanks,Lisa
                          • Re: Successfactors configuration
                            @Luke MarsonHi Lisa,
                            by taking """"Intro to Mastery training (1 week)""" we will get access to SF PROVISINING
                            This is correct
                            in turn it will be linked to Customer SF instance where you can use this access to impliment/configure the EC for that customer only
                            No, you have to apply for your customer's instance to be linked to your Provisioning account. Once the customer has verified that you have the appropriate Mastery course (as SuccessFactors asks them) they will then provide a written statement for you to send to SuccessFactors. They will then check your credentials and if everything is confirmed then they will assign the instance to your Provisioning.
                            Employee Central Mastery (3 week) is to become expert in EC implimentation so that we can advice client better
                            No, this is to learn basic configuration of Employee Central.
                            Also what is the case if the SF partners are different.example:Accenture for 1st customer and Capgemini for 2nd customer.
                            I don't understand this point - can you elaborate please? Best regards, Luke
                            • Re: Successfactors configuration
                              Former MemberLuke,I mean if i get the contract position to impliment EC for customer 1 through Acceneture my provisioning account will be linked/request to link to customer 1 SF instance and the contract will be finished after 6 months/after implimentation. Again if i get contract position to impliment EC for customer 2 through Capgemini can my provisioning account can be linked to customer 2 SF instance ? So here i want to know that my provisioning account can be requested to link to ANY customer SF instance if i change the customers after implimentations. This answer will help the independent contractors between contracts/implimentations. Thanks,Lisa.
                        • Re: Successfactors configuration
                          Former Memberlet me use an example from the on-premise world. we are live with sap hcm for time management. we had a partner do the original implementation. now this partner is gone and the staff are doing support. a new requirement comes in to do a new work schedule. the staff go to img and create new work schedule. my understanding is if I want a new work schedule in sfsf I have to go back to sfsf or a partner. so in essence my question is this. why should customers not have access to provisioning to configure there own system if they have training?
                          • Re: Successfactors configuration
                            @Luke MarsonLuckily for customers your understanding is not correct. In fact, it is easier to make these kind of changes in SuccessFactors than it is in SAP HCM. A customer does not need Provisioning access to make these kind of changes; most of the configuration is done in the Admin area of the frontend as opposed to the backend. Provisioning is used to enable and disable features, but a majority of the system configuration is done in the UI. As I mentioned above, a customer has the possibility to manage permissions, workflows, rules, objects, etc without a consultant and without Provisioning access. For example, they could create a new rule, assign it to a field and then permission it for the specific user groups who need it. They can create new work schedules or time rules or brand new objects with UI components - all from the UI. I hope that clarifies it for you, but please let me know if you have more questions.
                            • Re: Successfactors configuration
                              @Deepraj RaiHi Luke, It would be great to have a blog on IMG Vs Provisioning Vs OneAdmin to add on to the 'Useful Resources and Documents' which I feel is a great read into the world of SF. There are a quite a number of on-premise consultants as well as Business Users who work via IMG. These might be the same people trying to cross over to implement SFSF in one module or the other. If they work for a company who is a SF partner, then they can get the relevant training to know the difference. Even so, like me for example who's spent most of the pre-SF days with IMG, it does take a little while to get around the concepts. Having worked on IMG, one tends to make comparisons or find similarities during configuration. Thanks, Deepraj
                        • Re: Successfactors configuration
                          @Suresh Datti
                          Luke Marson wrote:It means that customers of Employee Central can do things that customers of SAP HCM can't do without hiring a number of consultants.
                          I have to say that statement is also true vice versa. As much as the success of an implementation depends on the quality of the consultants, the in-house knowledge base of the customers weighs in substantially.
                          • Re: Successfactors configuration
                            @Luke MarsonAbsolutely. However, with the documentation available from SAP coupled with the project training given there should be no reason why a customer can't administer and maintain their Employee Central system much easier than a SAP HCM system. Have you reviewed the Employee Central Implementation handbook on SAP Service Marketplace? It is exceptionally detailed: 262 pages. I've read the entire document and it goes into enough detail for a customer to understand how to administer their own system. There are also several other handbooks available for customers to understand Role Based Permissions, the Metadata Framework, Position Management, and Time Off, among other.
                            • Re: Successfactors configuration
                              @Suresh Dattithat was my point too.. not every HCM customer depends on external consultant(s).
                            • Re: Successfactors configuration
                              Former MemberHi Luke, I'd be interested to hear your thoughts as to the reason why it would be easier for a customer to administer Employee Central or specific functions in SFSF as opposed to SAP HCM. Does it purely boil down to the more intuitive & graphical look & feel? More detailed verbal descriptions? Fewer potentially confusing or semi-hidden options to choose from? So far my (purely theoretical) impression is that the Provisioning layer ensures system stability while allowing less risky customizing changes via OneAdmin tools which are presented in a cleaner UI, gathering all relevant parameters in one place.
                              My second question would be, do you see any downsides or limitations to the SFSF configuration logic?

                              Regards, Katsia
                              • Re: Successfactors configuration
                                @Luke MarsonHi Katsia, The simplicity of configuring options in the OneAdmin UI makes it much easier for customers and consultants to configure the system. For example, like many consultants I cannot configure authorizations in SAP HCM due to the complexity - I've always had a dedicated security consultant to do this - but I can easily configure permissions in SuccessFactors. In addition, I don't even need a dedicated security consultant with SuccessFactors so the cost saving for my customers on that area alone is quite significant. The general design of the OneAdmin UI is well done. Once you learn which option does what - and this is the only thing I find confusing because the placement in the menus is not always obvious - then there is a lot of power in what can be done. Lets say you want to manage contractors. In around 30 to 60 minutes can create a contractor object, which also includes a UI that can be placed in the Profile menu. In addition, you can create and assign Rules to the object and create Picklists (like F4 helps) to define pre-defined drop-downs. All of this can take a matter of minutes. Recently I have done this for a customer and been able to present a solution within an hour of discussing it with them. By using the SAP provided documentation you can even do it yourself in the same amount of time. If you watch this video you can see how easy it is: https://www.dropbox.com/s/l49lutlqbml11rw/MDF-SuccessConnect-Final.mp4 This sort of thing might take days in SAP, but it can be done in an hour or so in SuccessFactors. Of course there are some downsides right now (which luckily are being addressed over time). The basic setup of the foundation objects (object definitions for things like company code, department, job classification, etc) is XML-based and only allows up to 20 custom fields per object. Some of the rules that are designed in the GUI have to be added via XML. Also, there are only a certain number of system events available that cannot be altered (e.g. Hire, Re-hire, Termination, etc). There is some frontend configuration of the foundation objects but this is limited currently. There are plans to extend this in the coming release. Best regards, Luke