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Support Services

Quick Guide: Support Services for Customers of SAP Enterprise Support

With more than 35 years of experience delivering support, SAP knows how to minimize risks and optimize our customers' SAP® software to help ensure high-performance operations. The SAP Active Global Support organization has more than 5,000 employees in more than 50 countries, backed by more than 6,000 developers. These employees and developers support 86,000 customers in more than 120 countries worldwide. Our employees work from front offices that are linked to a global back office staffed 24 hours a day 7 days a week by professionals expert in a wide range of topics. For more information on SAP Active Global Support, you can visit

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