SMP - Enterprise Scale Mobility: Videos on Supportability & Troubleshooting

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smp
mobile_strategies
mobility
platform
sup
enterprise_mobility

SAP Mobile Platform: Enterprise Readiness Built-Ins

The SAP Mobile Platform (SMP) is a one-of-a kind solution for enterprises that take mobility seriously. SMP provides you with state of the art technology guaranteeing enterprise ready operations, with built in features including Security, Performance, Supportability, Lifecycle Management and more.

In this series of SCN pages, we drill down into Enterprise Readiness.You'll find links to White Papers, How-To Guides, recorded presentations and demos, Blogs and other resources that dive deep into any of the five selected topics.

SMP Enterprise Readiness: Webinar Series

In addition to the assets that you find on below SCN pages, we - the SAP Mobile Rapid Innovation Group (RIG) - host a series of webinars around Enterprise Grade Mobility with SMP.

The webinars will be presented by mobility experts from within SAP: Every week, every Thursday, and they are free to attend! And yes, we'll post recordings a few days after the sessions.

SMP on Topic: Supportability & Troubleshooting

Use these tabs to browse to the additional pages:

Enterprise Scale Mobility	Life Cycle Mgt	Performance	Security	Supportability
<span style="color: #999999;">Overview & Resources</span>	Solution Manager	Recordings from Webinar Series	Troubleshooting Agentry

SMP Enterprise Readiness: Webinar Series

In addition to the assets that you find on the above referenced SCN pages, we - the SAP Mobile Rapid Innovation Group (RIG) - host a series of webinars around Enterprise Grade Mobility with SMP (check the link for schedule and dial-ins).

The webinars are presented by mobility experts from within SAP: Every week, every Thursday, and they are free to attend! And yes, we'll post recordings a few days after the sessions!

See a number of full length recordings, and further below a special edition of End-to-End tracing with SMP

Full Length Recordings
Introduction to Topic	Solution Manager and Wily Introscope for SMP

Presentation is available in PDF here.	This presentation is also posted on the Life Cycle Management page. More information on Wiki page.
SySAM - Introduction and Troubleshooting	CA Wily Introscope: Set-up and Configuration

This presentation is also posted on the Life Cycle Management page. The presentation is available in PDF here.	The presentation can be found here
Trouble Shooting Device Notifications	Troubleshooting Relay Server

Presentation is available here.	Agenda: Walk through of steps to troubleshoot Relay Server, considering mobile devices, Relay Server, SMP and the Network: Test > Check Logs > Check Settings> Run Traces Instead of PDF version of presentation please refer to Former MemberRelay Server Troubleshooting Guide This was co-presented with 'SMP - Enterprise Scale Mobility: Videos on Life Cycle Management

End-to-End Tracing with SMP
2 hour presentation from webinar series, broken down into 6 videos. The PDF version is available here.
Part 1: Components & Collecting Information	Part 2: Tracing SMP components & Client Devices

Components covered in this presentation Log Files: Collecting relevant information	Overview - Tracing the various components Client Device Tracing - MOCA and UltraLite Logs
Part 3: Message Tracing	Part 4: MobiLink Tracing

Module Overview Deep Dive: Data Service & Domain Log Tracing	Deep Dive: MobiLink Tracing and Log Files
Part 5: Relay Server & RSOE Tracing	Part 6: OData, SCC and CDB (SQL) Tracing

Relay Server Tracing & Log Files RSOW Tracing & Log Files	Processing & Tracing of OData in SMP SAP Control Center (SCC) Tracing of CDB (SQL Anywhere)