SMP - Enterprise Scale Mobility: Supportability with Solution Manager
SAP Mobile Platform: Enterprise Readiness Built-Ins
The SAP Mobile Platform (SMP) is a one-of-a kind solution for enterprises that take mobility seriously. SMP provides you with state of the art technology guaranteeing enterprise ready operations, with built in features including Security, Performance, Supportability, Lifecycle Management and more.
In this series of SCN pages, we drill down into Enterprise Readiness.You'll find links to White Papers, How-To Guides, recorded presentations and demos, Blogs and other resources that dive deep into any of the five selected topics.
SMP Enterprise Readiness: Webinar Series
In addition to the assets that you find on below SCN pages, we - the SAP Mobile Rapid Innovation Group (RIG) - host a series of webinars around Enterprise Grade Mobility with SMP.
The webinars will be presented by mobility experts from within SAP: Every week, every Thursday, and they are free to attend! And yes, we'll post recordings a few days after the sessions.
SMP on Topic: Supportability with Solution Manager
|Enterprise Scale Mobility||Life Cycle Mgt||Performance||Security||Supportability|
|Recordings from Webinar Series|
Use these tabs to browse to the additional pages
Supportability is the capability to monitor the SAP Mobile Platform to find errors or exceptions, trace or debug to identify the errors, and provide hardware and/or software solutions to resolve the issue or error.
Once a system or application is running in a production mode, it becomes important to make sure that it stays running efficiently. The day to day operation, configuration, monitoring can be found under the Life Cycle Management topic (see tabs). Once you identify an anomaly in the system you can make use of the resources below to help, identify, trace and resolve the issue.
SAP's Solution Manager
SAP Solution Manager is the central, integrated end-to-end orchestration platform to accelerate innovation, manage the application lifecycle and run SAP centric solutions like a factory. The current release of SAP Solution Manager is SAP Solution Manager 7.1.
In Solution Manager, a solution is an entity of information consisting of servers, databases, systems, software components, and business scenarios and processes. The solution is a virtual container, where the production business processes and the related systems and software components information are documented.
With a complex system landscape like mobility, with network components like reverse proxies or relay servers, the mobile platform, other middleware like NetWeaver Gateway, and with both SAP and non-SAP backend systems, you need a central place to go to support that environment.
Integration with SUP 2.1
The following capabilities are available with SUP 2.1 and Solution Manager 7.1 SP04
- E2E Change Analysis
- E2E Exception Analysis
- E2E Workload Analysis
Integration with SUP 2.2+
The following capabilities are available with SUP 2.2 and Solution Manager 7.1 SP05
- E2E Trace Analysis for online scenarios
- System Monitoring for Mobile
- Transport and Deployment Management
The following are planned capabilities with future versions of SMP and Solution Manager > SP05
- E2E TA for offline scenarios with SUP
- Continuous Improvements
Resources for Solution Manager and related products
SAP Solution Manager Rsources
- Solution Manager in Document Exchange (DCX): SMP 2.2 SMP3
- SCN Wiki Page for SAP Solution Manager in general: Solution Manager Set-Up
- SCN Wiki Page for Configuring SAP Solution in conjunction with SUP 2.2
- SAP Notes
- End-to-End Root Cause Analysis
Wily Introscope Resources
- Solution Manager - CA-Wily Introscope Set-UP - SCN Wiki Page with additional resources
- SAP Note 1634219 - Wily Introscope Installation / SUP with attachment: How-To Guide
SAP Applications Operations
SAP Solution Manager Mobile Apps
Read this blog for an Introduction to mobile apps for SAP Solution Manager
- SAP IT Incident Management Mobile App
Create and track incident messages from your mobile device – with our IT incident management app
- SAP User Experience Monitor Mobile App
Evaluate the performance and availability of your IT landscape with our user experience monitoring app
- SAP System Monitoring Mobile App
Get real-time insight into system availability and performance – with our system monitoring app
- SAP IT Change Approval Mobile App
Access and manage your IT change requests on the go – with our IT change approval mobile app
More Links on SAP Solution Manager
- SAP Solution Manager apps on SAP Store
People to follow