SAP Support Packs and Enterprise Support - Survey Results
One of the most controversial issues in the SAP community today is the question of SAP Enterprise Support and whether the support justifies the cost. Recently, Panaya released their 2009 SAP Support Costs Survey. During this twenty minute podcast, I asked Amit Bendov of Panaya what they learned from the survey and what the business value is in freely sharing content with the SAP community.
Podcast Type: Audio