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Product Data Journal Taking IT Management Further with Enterprise Services – A Practical Example

Within the PLM field, the SAP Document Management System (DMS) supports the storage and management of documents throughout the product lifecycle in a number of different ways. To store e-mail correspondence as simply and efficiently as possible, an extension was implemented in Microsoft Outlook that leverages SAP Enterprise Services. Using SAP Enterprise Services it is possible to transfer individual e-mails or entire e-mail folders from Microsoft Outlook to the SAP DMS.

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