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Simplified Product Entry in CRM Business Transactions


Dear all,

as of recently there is a usability improvement available for CRM transaction processing.

End-users creating sales orders (for example in a "busy" Interaction Center environment) now can enter order items more easily using the product description.

Please refer to the SAP Note 1784564 for more details. The feature is available for SAP CRM 7.0 and subsequent releases.

Best regards,