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SAP Business Process Management

Incoming Invoices at Shared Service Centers


This article introduces a design for the automated processing of any type of high volume incoming records to a shared service center, using as an example the Accounts Payable invoice handling scenario. Without getting involved in the technology, this article describes what's involved in automating data entry, where best to invoke business rules, how to manage exception handling (with escalation for expert or stakeholder input) and requirements for meaningful analysis.

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