SAP Contact Center 7 Deployment Tips and Tricks
These materials provide additional information helping to install, configure and maintain SAP Contact Center 7 system.
Description of the requirements for the IT infrastructure needed to run SAP Contact Center software - for example servers, networks, voice over IP gateways and phone terminals.
SAP BCM 7 project overview /effort estimation for OnPremise deployment.
Tips for SAP BCM On-Demand Hosting Provider.
SAP BCM 7 users access control setup example using default User Roles.