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SAP Contact Center, cloud edition

SAP Contact Center 7 Deployment Tips and Tricks


These materials provide additional information helping to install, configure and maintain SAP Contact Center 7 system.

SAP Contact Center 7 Infrastructure Overview

Description of the requirements for the IT infrastructure needed to run SAP Contact Center software - for example servers, networks, voice over IP gateways and phone terminals.

SAP BCM 7 OnPremise Effort Estimation

SAP BCM 7 project overview /effort estimation for OnPremise deployment.

BCM Hosting Partner Best Practices

Tips for SAP BCM On-Demand Hosting Provider.

SAP BCM 7 - Users Access Control Example

SAP BCM 7 users access control setup example using default User Roles.

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