Business Processes, Enterprise Services and Industry Best Practices: A Q&A Between Industry Experts
Two Charter Members of the Business Process Expert Community interview each other and pose questions such as: "Why are business processes themselves critical to an organization's future? Second, what does this imply for how those business processes are defined today and how they are deployed? Should a process be looked at as part of an application or an applications as part of a process. When a process is being re-engineered , where does the application fit into the picture or does it fit in at all? What would be the constituents of a case of ROI for change? How much change is healthy for an organization?"