SAP Customer Relationship Management
How to set the Schedule Merge Time and Date in the Cleansing case to start immediately
Tags:
Issue – Schedule merge does not start immediately
Reason - By default, time to start cleansing case is set to current time plus 8 or 9 minutes
Steps to reproduce -
- Select accounts to Merge.
- Select 'Merge Accounts'.
- Cleansing case is created. Select Merge Now
- Compare Accounts and hit Confirm
Select Start to start the Cleansing case
Resolution
- Enhance the component, redefine the method and comment the line.
'ADD 500 TO lv_start_time'
in Component/view CLEAR_HEAD/ClearSchedule
method DO_VIEW_INIT_ON_ACTIVATION of class CL_CLEAR_HE_CLEARSCHEDULE_IMPL,