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Installing SAP BusinessObjects Dashboards 4.0

Dashboards is used to refer to both SAP BusinessObjects Dashboards 4.0 (also known as Dashboard Design) as well as SAP Crystal Dashboard Design 2011.

The latest version of the Dashboards designer is available to download from SAP Service Marketplace or the SAP Crystal Solutions downloads site, make sure you read the notes below for installation instructions.

Make sure you download and extract out all of the files from the zip file and run the setup program from your hard drive.

Documentation can be found at: http://help.sap.com/boall_en/

Regards

The Dashboards Team


Notes for installing and using Dashboards designer on Windows 7 or Windows Vista

Support for Windows 7 and Office 2010 (32-bit)

Dashboards designer supports Windows 7 and Office 2010 (32-bit).

Installation on Windows 7 or Vista

When you install the Dashboards designer run the installer as an administrator:

To do that right-click on setup.exe and select Run as administrator.

You will be asked if you want the setup program to make changes to your computer, select Yes.

When the installer finishes if you get the following warning This program may not have installed correctly then select Reinstall using recommended settings and the installer will run again.

Turn off User Account Control on Windows Vista

On Windows Vista only you must turn off User Account Control.

If you do not then the Add-On Manager and Export to AIR menu items will be disabled:

Go to START > Control Panel > User Accounts > Turn User Account Control on or off

How to run Dashboards designer as an administrator (see below for when to run as an administrator):

Every time (recommended):

Go to START > All Programs > Dashboard Design and right-click on Dashboard Design and select Properties. In the Compatibility tab under Privilege Level select Run this program as an administrator

One time only:

Go to START > All Programs > Dashboard Design and right-click on Dashboard Design and select Run as administrator.

When to run Dashboards designer as an administrator:

Before you try to set or change the Dashboards designer license key.

If you do not the license key will not be updated or you may get a message saying that the license key is invalid.

When you want to use the Add-on Manager to view add or remove add-ons (File > Manage Add-Ons).

If you do not the Add-on Manager may crash or freeze.

When you want to export to Adobe AIR

If you do not then Export to AIR may crash or freeze.

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