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Process Observer


Process Observer for Built-In Processes (POB) allows customers to monitor and optimize core processes based on SAP Business Suite’s built-in processes and supports insight to actions. It closes a major gap from process management lifecycle perspective.

Find here the Results of the Process Observer Customer Survey 2014. Thank you to all customers who participated in the survey.

Read ourSuccess Story: Paul Vahle GmbH Reduces Delivery Times with Process Observer You can find more details on this implementation on the DSAG website: Analysis of Order-to-Cash Processes using Process Observer (in German, restricted area, DSAG members only)

The Merck Group uses Process Observer in the context of Master Data Harmonization. Read the full story here.


March 12, 2016: SAP Inside Track 2016 Frankfurt a.M., Germany. Martin Hofmann from AOK Systems demonstrates “Prozesstracking” a customer product, built with FPM, FIORI, CDS, HANA and BRFplus on top of Process Observer. Find more details here.

November 10-12, 2015: TechEd Barcelona, Spain. Join our session BA109 'Performance Analytics for Order to Cash Processes in S/4HANA'.

October 19-23: TechEd Las Vegas, USA. Join our session BA109 'Performance Analytics for Order to Cash Processes in S/4HANA'.

September 29 - October 1, 2015: DSAG Jahreskongress 2015 - AK Automotive. You will learn about an application use case of Process Observer in session 'SAP-basierte Steuerung eines integrierten Produktenstehungsprozesses' by our customer Schaeffler and our partner Cubeserv.

October 29, 2014: SAP Process Summit 2014 in Walldorf, Germany. Find here the agenda and the registration form.

2013-2014: SAP University Trainings BIT605 Process Observer 2013-2014 in Walldorf, Hamburg, Berlin Germany (language German)

May 20, 2014: 6. Praxisforum BPM und ERP in St. Augustin/Bonn: Daniel Scheel from Paul Vahle GmbH will present the usage of Process Observer for O2C monitoring (in German)

September 24, 2013: Free CubeServ Webinar Process Intelligence (language German)

February 27, 2013: DSAG Technologietage, track BPM "Prozesssichtbarkeit für Suite Prozesse" covering Process Observer.

Important Documents:

Recordings & Demos:

Blog Postings:

Introduction & Setup:

Monitor Processes:

Advanced Topics:

Consumption and Enhancement:

Online Documentation:


  • For Q&A feel free to post in our Process Observer Discussion. And of course you're free to start a new discussion or add comments to any of our articles, too.