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SAP Customer Relationship Management

The Collaboration Advantage - Customer-Focused Partnerships in a Global Market (Chinese)

The Economist Intelligence Unit team conducted the survey and wrote the report based on a survey conducted in March 2008 of more than 500 business executives worldwide, as well as desk research and in-depth interviews with executives from around the world about the changing nature of business relationships, and the associated challenges and opportunities.

协作优势 - 全球化市场中以客户为中心的合作关系(中文)
经济学人智库的研究团队2008年3月进行了一项调查,并在此调查的基础上完成了一份报告。该调查围绕商业关系的变化以及由此带来的挑战和机遇这个话题,对全球500多位企业主管进行了调查,包括文案研究以及深入的访谈。

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