SAP insider Beyond Systems of Record to Systems of Engagement
A company's information has always been one of its most precious resources. But the way companies tap into and interact with that information must change. In the past, businesses invested in "systems of record" to house their structured data in databases. Now, with a growing need to be able to easily and flexibly access up-to-date information, companies need to switch to "systems of engagement," in which users can create and share data views, interacting with the information within them. In this article, you'll learn about systems of engagement and how they support the evolution of business analytics.