Customer Fact Sheet Demonstration
The Enterprise Service Bundle allows companies to build individual customer fact sheet user interfaces on top of their existing business solutions. While Customer Master Data is centrally maintained in ERP or CRM, credit data and payment behavior is stored in financials and transactional data like customers' sales orders, open invoices, customer returns, and complaints have to be accessed through other transactions. This leads to the situation, that companies do not get a 360 Degree view on their customers. This demonstration shows how a company would utilize the Customer Fact Sheet to view their diverse data.
<a href="https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/b0e5700f-7851-2a10-2f8a-d15b93e0b09e" target="_blank">transcript</a>