How to Use Modules to Diagnose Driver-Related Issues
"This document describes how to use Modules, a troubleshooting tool to compare the modules used on one computer versus another computer for a particular process. The Modules utility finds the differences between the two processes to assist in isolating where the issue occurs. In this document, modules are components, such as Dynamic Link Libraries (DLLs), that are required and loaded by the executable file of an application. All Crystal Reports (CR), Crystal Info (SI) and Crystal Enterprise (CE) users who experience issues on one computer and not on another computer will benefit from this document."