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The 5 Pillars of Excellence in Retail Banking 2007

EFMA/SAP Study on trends in Retail Banking This SAP-sponsored European Financial Management & Marketing Association study explores challenges that retail banks face today, and ideas about where they will be in three years. The report provides: - Insight into prime business strategies - a view on current provided services and those expected to be provided in 2010 - a comparison with the ersults from 2004

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