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Troubleshooting a Communication Error

"In Crystal Enterprise 10 when viewing the ePortfolio, Crystal Management Console (CMC) or a report distributed over the web the following error message may be displayed: ""Communication Error: Communication failed With all configured Web Component Servers because they are disabled or not currently running. If this problem continues, please contact the system administrator."" (From this point on we will refer to the above error as the “Communication Error”) This document explains causes of this error and steps to troubleshoot it in Crystal Enterprise 10. The target audiences for this document are network administrators and web server administrators."

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