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GRI Sustainability Performance Indicators: Financial Services Sector Supplement for Social Performance

This supplement to the GRI 2002 Sustainability Reporting Guidelines contains proposed social performance indicators for the financial services industry. Performance indicators include internal, such as relationships with staff's families; society in general, such as performance towards communities and countries in which the business operates; impacts of products and services on clients and those who are indirectly influenced by financial services; and suppliers’ social performance (towards staff and society), as well as performance of the financial institution towards those suppliers.

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