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SAP CRM 2009 Conference Podcast: Bill Band

In this Paul Greenberg podcast: Bill Band , Chief Analyst and Head of the CRM practice and leading edge social media analyst with Forrester Group talks about Social CRM - Is it real? Where is it going? What does the future hold for it? (LS100029)

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Podcast Type: Audio

Duration: 00:06:15

Tags:
  • customer_relationship_management
Former Member
December 04, 2013 at 16:26 PM
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