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SAP TechEd

Protect Your Investment and Reduce TCO with SAP Maintenance and Support Offerings

Session from SAP TechEd '04 − This presentation analyzes the adaptations the market now demands and how SAP offers the necessary support to optimize software solutions, enhance business processes, take advantage of innovations, and continually adapt a company to its ecosystem – thereby reducing total cost of ownership and accelerating return on investment. This lecture also outlines how SAP business solutions support a customer's mission- critical business processes and thus require the best support. it also explains and demonstrates these SAP support offerings: Value of Maintenance, Application Maintenance Strategy, Continuous Improvements Deliverables, and Optional Premium Support.

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