any one plz reply me

[Former Member]

Hi Friends,

Plz answer to my questions briefly

1.what are customer and product hierarchies?

2.what is order to cash process in SD?

3.wht r product groups, interfaces, conversion routines means?

4.wht is solution manager means? wht is the relation between solution manager and order to cash?

5.wht is extensions of sd module means?

plz reply me soon

[Former Member · Accepted solution]

any one plz reply me

[pankaj_singh9 · Accepted solution]

Hi,

1.what are customer and product hierarchies?

Product hierarchy is an alphanumeric character string for grouping together materials by combining different characteristics. It is used for analyses and price determination.

Customer Hierarchies With customer hierarchies you can now create flexible hierarchies to reflect the structure of customer organizations. For example, if your customer base includes multi-level buying groups, cooperatives, or chains of retail outlets, you can create hierarchies to reflect the structure of these groups. You use customer hierarchies in order and billing document processing for partner and pricing determination (including rebate determination) and for creating statistics.

You can use customer hierarchies to assign price conditions and rebate agreements to one of the customeru2019s subordinate levels, to ensure that all subordinate levels are valid for the customer. For each node that you indicate as relevant for pricing, you can create condition records for pricing. If one or more nodes in a hierarchy path for a sales order contain pricing data, this is automatically taken into account in pricing.

2.what is order to cash process in SD?

Order to Cash Flow is nothing but starting from Inquiry > Quotation > Sales Order > Delivery & PGI > Billing > Receipt of Payment form Customer

3.wht r product groups, interfaces, conversion routines means?

4.wht is solution manager means? wht is the relation between solution manager and order to cash?

SAP Solution Manager as the name suggests is for managing the whole gamut of SAP and Non-SAP solutions in the IT Landscape of an organisation. It provides you the tool, content and gateway to create, operate, manage and monitor your solutions over time.

It provides a range of scenarios to support this. Extending from project management to Solution Monitoring to Service Desk to E-learning Management, it provides an efficient way to carry out a plethora of business tasks.

SAP Solution Manager is the successor to ASAP ValueSAP. SAP Solution Manager helps in implementing and managing complex system landscapes. Globally systems are getting distributed across geographies and business processes cover more than one system. In such complex scenarios, integrating technical and business requirements is important for the success of IT. SAP Solution Manager provides SAP customers with an efficient means of handling both the technical and business process side of solution implementation .

As part of SAP Solution Management Solutions, the customers receive best practices relating to:

- Global Strategy and Service Level Management

- Business Process Management

- Management of MySAP Technology

- Software Change Management

- Support Desk Management

SAP delivers this using support programs during implementation of the system solution. Some of the benefits of using SAP's Solution Manager are that it helps:

- Manages the technical risk associated with the implementation of the solution ensuring technical robustness

- Helps leverage users core competencies in implementing solutions

- Ensures solution works as intended with best practices built in.

5.wht is extensions of sd module means?

Extensions of SD modules are Logistics-Execution (includes Shipping and Transportation) and Customer Service

[Former Member · Accepted solution]

Hi Friend

Thanks for ur reply