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error pop in vt03 tcode

My functional consultant getting error pop up after executing tcode vt03, and while double clicking on shipment number.

He asked me to check OSS note 302187 is in our sap system or not and whether that will solve this error pop up issue or not.

I went to /nsnote transaction code and checked and 302187.

Then I went to service.sap.com and searched for 302187.

The explanation given under that seems not related to my error popup problem.

Kindly suggest me - hoe to sovle the problem.

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from the message error seems to be Customizing related.

Can you just find out the error message id and number from the message.

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