available.log reports "Unavailable"

[gregory_renning]

We recently upgraded from BW3.5 to BI7.0. The available.log file reports the ABAP system as "Unavailable" even though it is truly available. The timestamp changes every minute, as expected. Interestingly, our PROD CI is the only system that reports "Available"...the PROD App Servers, DEV, and QA systems all report "Unavailable".

Does anyone know what process is writing to this "available.log"?

bdeadm> tail -5 /usr/sap/BDE/DVEBMGS00/work/available.log

Unavailable 20.05.2008 15:45:53 - 26.06.2008 15:13:30

Unavailable 26.06.2008 18:45:46 - 21.07.2008 06:35:15

Unavailable 21.07.2008 06:39:32 - 21.07.2008 14:34:38

Unavailable 21.07.2008 14:37:02 - 24.07.2008 12:07:05

Unavailable 24.07.2008 12:09:06 - 08.08.2008 12:34:42

bdeadm>

-Greg

[Former Member]

Dear Greg,

Check if the system is dual stack and check if all the services are up and running. Availability log reports as down if any one  service is down.

I had same situation, In my case java was down.  Hope this might  help you or some-others.

[rkresha]

I too am having this problem, ever since we upgrade to Netweaver 7.0 EHP1 (the log is our production system so it's not down) I can't help but to think that something has changed with sapstartsrv in later versions of the kernel, maybe it's a profile parameter or something that is missing... has anyone opened a message with SAP on the matter?

Thanks,

Rob

Unavailable 24.04.2010 21:47:00 - 24.04.2010 22:52:01

Unavailable 24.04.2010 22:59:42 - 25.04.2010 02:50:55

Unavailable 25.04.2010 02:52:59 - 25.04.2010 03:02:59

Unavailable 25.04.2010 03:07:07 - 25.04.2010 04:06:08

Unavailable 25.04.2010 04:09:28 - 25.04.2010 04:22:28

Unavailable 25.04.2010 04:56:56 - 25.04.2010 10:07:01

Unavailable 25.04.2010 10:09:45 - 29.06.2010 20:37:21

Unavailable 29.06.2010 20:45:49 - 29.08.2010 08:08:42

Unavailable 29.08.2010 09:11:59 - 29.08.2010 11:05:01

Unavailable 29.08.2010 11:39:40 - 23.10.2010 23:41:14

Unavailable 23.10.2010 23:53:34 - 23.10.2010 23:58:46

Unavailable 24.10.2010 00:01:01 - 24.10.2010 13:16:16

Unavailable 24.10.2010 13:20:00 - 20.11.2010 19:05:48

Unavailable 20.11.2010 19:50:04 - 07.02.2011 19:06:56

Unavailable 07.02.2011 19:55:36 - 10.02.2011 04:02:41

Unavailable 10.02.2011 04:07:25 - 10.02.2011 05:31:27

Unavailable 10.02.2011 05:38:16 - 17.02.2011 09:53:41

[Former Member]

Available.log is written by the SAP service sapstartsrv.exe

The service checks the status of the actual process list. If all processes are u201Cgreenu201D the instance is considered to be available.

You do need to make sure that all the processes that you would see in the SAP MMC are running correctly for correct values to show in available.log.

[Former Member]

I have a similar issue too, have a look :

Unavailable 21.07.2010 11:12:55 - 21.07.2010 11:12:55
Available   21.07.2010 11:13:50 - 21.07.2010 11:13:50
Unavailable 21.07.2010 11:13:55 - 21.07.2010 11:13:55
Available   21.07.2010 11:14:50 - 21.07.2010 11:14:50
Unavailable 21.07.2010 11:14:55 - 21.07.2010 11:14:55
Available   21.07.2010 11:15:50 - 21.07.2010 11:15:50
Unavailable 21.07.2010 11:15:55 - 21.07.2010 11:15:55
Available   21.07.2010 11:16:50 - 21.07.2010 11:16:50
Unavailable 21.07.2010 11:16:55 - 21.07.2010 11:16:55
Available   21.07.2010 11:17:50 - 21.07.2010 11:17:50
Unavailable 21.07.2010 11:17:55 - 21.07.2010 11:17:55
Available   21.07.2010 11:18:50 - 21.07.2010 11:18:50
Unavailable 21.07.2010 11:18:55 - 21.07.2010 11:18:55
Available   21.07.2010 11:19:50 - 21.07.2010 11:19:50
Unavailable 21.07.2010 11:19:55 - 21.07.2010 11:19:55
Available   21.07.2010 11:20:50 - 21.07.2010 11:20:50
Unavailable 21.07.2010 11:20:55 - 21.07.2010 11:20:55
Available   21.07.2010 11:21:50 - 21.07.2010 11:21:50
Unavailable 21.07.2010 11:21:55 - 21.07.2010 11:21:55
Available   21.07.2010 11:22:50 - 21.07.2010 11:22:50
Unavailable 21.07.2010 11:22:55 - 21.07.2010 11:22:55

Got Available/Unavailable several time per minute. Any ideas ?

[Former Member]

hi,

Unavailable 07.01.2011 11:53:09 - 07.01.2011 11:53:09

Available 07.01.2011 11:53:42 - 07.01.2011 11:53:42

[Former Member]

hi experts,

In my work directory, i have check availability log of system, it shows as shown below, please help me out how to resolve this problem ?

thanks in advance

Available 07.01.2011 11:46:42 - 07.01.2011 11:46:42

Unavailable 07.01.2011 11:47:08 - 07.01.2011 11:47:08

Available 07.01.2011 11:47:42 - 07.01.2011 11:47:42

Unavailable 07.01.2011 11:48:08 - 07.01.2011 11:48:08

Available 07.01.2011 11:48:42 - 07.01.2011 11:48:42

Unavailable 07.01.2011 11:49:08 - 07.01.2011 11:49:08

Available 07.01.2011 11:49:42 - 07.01.2011 11:49:42

Unavailable 07.01.2011 11:50:08 - 07.01.2011 11:50:08

Available 07.01.2011 11:50:42 - 07.01.2011 11:50:42

Unavailable 07.01.2011 11:51:09 - 07.01.2011 11:51:09

Thanks,

Parixit

[Former Member]

hi Parixit

have a look if there are old sapstartsrv processes running on the system beside the one for the active instance.

Probably this could solve the issue

Cheers

Martin

[Former Member]

Hi,

Mostly Unavailable means your system might be restarted during that time.

If Your SAP instance was stopped then it will show Unavailable & after this if system is rebooted then again it will display log as Unavailable.

In my case I have analyse this.Please let us know if you find some other reason too.

Regards

Santosh

[Former Member]

Hi

Run tcode AL11, open DIR_HOME and take a look at the file

"available.log"

In the log the lines are as available it means the system is up

If it is unavailable it means the system is down.

Regards

Bhaskar

[former_member781151]

Bad answer